ARIN

ARIN 34 Members Meeting Daily Recap

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It’s hard to believe ARIN 34 is already over. Today wrapped up the final of day of our Public Policy and Members Meeting in Baltimore, Maryland. Thanks to those of you joined us onsite and remotely. Here’s a quick version of what happened during today’s meeting. This morning we began with a warm welcome to attendees, and we heard updates from the Number Resource Organization (NRO) on current activities and objectives. Then each ARIN department head shared updates; Mark Kosters discussed engineering, Susan Hamlin gave the update on Communications and Member Services, Erin Alligood spoke about Human Resources and Administration, Val Winkelman gave an update from the Financial Services Department, and Leslie Nobile spoke about Registration Services. Bill Darte and Stacy Hughes ARIN 34Advisory Council Chair, John Sweeting, gave the AC Report, thanking both Stacy Hughes and Bill Darte for their long time service on the ARIN Advisory Council.

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Current Status of Phase 4 of the IPv4 Countdown Plan

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ARIN has implemented Phase 4 of our IPv4 Countdown Plan, and as a result, our response time for IPv4 requests has increased from our organizational goal of two business days. We acknowledge that this situation has caused some frustration in the community, and we are making adjustments to our IPv4 request procedures in an effort to improve response time. But the first question is what changed in Phase 4, and why? First – Phase 4 requires “team review” for all IPv4 requests. This allows us to ensure all organizations are being reviewed under the same set of requirements. By having at least two analysts review each new IPv4 request (and responses to an existing IPv4 requests), we have additional verification that each is handled in accordance with policy.

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Sign Your DNS Zones

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Last month we signed ARIN’s forward DNS zone as part of our commitment to Domain Name System Security (DNSSEC). That means we completed the process that essentially allows resolvers to verify the arin.net information that they receive from ARIN’s nameservers, and it allows users to have a higher degree of confidence that when they go to https://www.arin.net or act on any other information under arin.net that they are communicating with the host they expect. We went through the process of signing ARIN’s forward DNS zones to do our part to contribute to a valuable and trustworthy Internet. The process can be complex, but it’s worth it.

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ARIN is in the Caribbean

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See what we did there? Not only are the letters A-R-I-N actually in the word cARIbbeaN, but so much more. There are many Caribbean economies in the ARIN’s service region and we work hard to serve everyone that depends on us for Internet number resources. For those of you in the Caribbean, we have some suggestions for what you can do to prepare for the future of the Internet and to get more involved in ARIN and other important organizations in the Caribbean. Get ready for IPv6. Network operators and content providers alike need to prepare for the future Internet.

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Results Are In

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Earlier this year I wrote a blog to ask you take ARIN’s first ever customer satisfaction survey, and today I am pleased to share with you the results from the survey. 699 respondents answered questions ranging from: How satisfied are you with ARIN in meeting your organization’s needs? to How can ARIN improve customer service? We received large amounts of interesting feedback from this survey that we will use to improve your Internet number registry experience with us.

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ARIN 33 Members Meeting Daily Recap

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Today’s Members Meeting brought us lots of reports from the global Internet community. During our first session of the morning, we heard from IANA on a variety of topics including their recent audit, customer service survey, performance standards, delegated new gTLDs, and community representatives for root DNSSEC key signing ceremonies. A round of applause was instigated for the good work they do.

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Find Me at ARIN 33

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In two weeks ARIN 33 will begin. Get to know the three fellows who you’ll find actively involved at this meeting with this Q&A. Kevin Powell, Lecturer/Head of Department, General Studies and Communication at University College of Caribbean, from Jamaica; Brett Henrich, Sr. Technical Specialist at Infracore LLC, from California, USA; Jose Alvarado, IT Operations Manager at Allstream Corp., from Ontario, Canada. Be sure to find Kevin, Brett, and Jose to introduce yourself and give them a big welcome to their first ARIN meeting!

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Building a High-Availability PostgreSQL Cluster at ARIN

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ARIN is a small organization with a big job. ARIN keeps track of IP addresses and Autonomous system numbers for both North America and parts of the Caribbean. This information is kept in a high-availability database that is core to ARIN’s services . This database is known as Jon Postel’s notebook, in tribute to Dr. Jon Postel who was one of the early luminaries of the Internet and who had the first job to keep track of names and numbers.

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Still Testing in Production? Now You Can Test Your Code in ARIN’s OT&E

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ARIN has developed some very helpful tools to help users learn about, request, and manage IP addresses and Autonomous System Numbers (ASNs) over the years. Our customers rely on things like ARIN Online and the Whois directory service to manage and monitor the resources their organizations hold. If your job entails keeping Internet number resource records up-to-date, you have most likely used these tools as well, perhaps even multiple times a day.

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Setting a Customer Focused Approach

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ARIN isn’t an organization I can stay away from for long. I served a number of roles at ARIN over the course of 13 years, before moving to the Internet Society to implement new programs focused on deploying key Internet technologies. I was excited to have the opportunity to return to ARIN and lead efforts to hone our focus on the customer and improve the way we serve our community.

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